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Privacy Policy
At Cure ("Cure", "we", "our", or "us"), your privacy is important to us. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our site, use our services, sign up through leads forms, or interact with our advertising and social media channels.
By using our website, services, or submitting your details through our lead ads, you agree to the terms of this Privacy Policy.
Information We Collect
We may collect the following types of personal data:
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Name
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Email address
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Phone number
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Age, gender, or fitness goals (if voluntarily submitted)
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Booking preferences or schedule requests
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Billing or payment details (where applicable)
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Technical information, including IP address, browser type, and device information
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Interaction data via cookies, Meta (Facebook) Pixel, and Google Analytics
How We Collection Information
We collect your data through:
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Facebook and Instagram lead forms
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Website contact forms and booking forms
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Email or phone inquiries
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Cookies and tracking pixels on our website
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Surveys, promotions, or in-person registration
How We Use Your Information
We use your information to:
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Contact you about consultations, classes, and gym-related services
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Deliver personalised service and follow-up support
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Confirm bookings and manage appointments
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Send promotional offers, updates, and event information (only if you opt in)
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Track and improve the performance of our advertising campaign
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Improve our website, products, and client experience
Use of Cookies and Tracking Technologies
Our website uses cookies and similar technologies such as:
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Facebook Pixel - to measure ad performance and retarget visitors
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Google Analytics - to analyse site traffic and usage patterns
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Session cookies - to maintain navigation or login states
You can control cookie preferences in your browser settings. Disabling cookies may limit certain functionalities on our site
Lead Ads and Forms
When you fill out a form through Facebook or Instagram lead ads, the data you provide (such as name, email, and phone number) is sent securely to us. By submitting these forms, you consent to be contacted by our team about Cure's services
Email and SMS Marketing
If you opt in, we may send you:
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Reminders and appointment updates
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Special promotions and offers
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Wellness tips, news, or updates about Cure's services
You can unsubscribe at any time by clicking the "unsubscribe" link in emails or replying "STOP" to SMS messages
Data Sharing
We do not sell, trade, or rent your personal information. We may share your information with:
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Trusted service providers (e.g. CRM systems, payment processors, marketing platforms) under confidentiality agreements
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Legal authorities when required to comply with laws or enforce our policies
Data Security
We implement appropriate technical and organisational security measures to safeguard your personal data against unauthorised access, alteration, or destruction
Your Rights
Under applicable data protection laws (such as GDPR), you have the right to:
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Access the personal information we hold about you
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Request correction or deletion of your personal data
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Withdraw your consent for marketing communications
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Request data portability (where applicable)
To exercise these rights, please contact us using the details in the 'Contact Us' section below
Data Retention
We retain personal data only for as long as necessary to fulfil the purposes for which it was collected, including legal, accounting, or reporting requirements. You can request deletion at any time
Children's Privacy
Our services are not directed at individuals under the age of 16. We do not knowingly collect personal data from children without verifiable parental consent
Third-Party Links
Our website or emails may include links to third-party websites. We are not responsible for their content or privacy practices. Please review their privacy policies separately
International Users
If you are accessing our site or services from outside the United Kingdom ("UK"), please note that your data may be transferred to and processed in the UK, where our servers and operations are based
Contact Us
If you have any questions about they Privacy Policy or wish to exercise your rights, please contact us at:
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Cure, 1b kensington Park Mews, W11 2EY
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admin@joincure.com
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07503505853
Updates To This Policy
We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with a new effective date
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